Legal

Privacy Policy

Kosmik Brands ("we," "us," or "our") respects the privacy of our users and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and safeguard your data when you visit our website, www.kosmikbrands.com (the "Site"), and utilize our services (collectively, the "Services"). By using our Site, you agree to the terms of this Privacy Policy and the collection, use, and sharing of your information as described below.

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1. Information We Collect

A. Information You Provide to Us
We collect personal information when you voluntarily provide it to us through the Site, such as when you:

  • Create an account on our Site
  • Purchase products
  • Subscribe to our newsletters or marketing communications
  • Enter contests, promotions, or sweepstakes
  • Contact customer support

Personal information may include:

  • Full name
  • Email address
  • Phone number
  • Postal address
  • Payment details (e.g., credit card information)
  • Age verification information

B. Information Automatically Collected
We automatically collect certain information when you visit our Site, including:

  • IP address
  • Device type and operating system
  • Browser type and version
  • Time zone settings and location data
  • Referral website and search terms used
  • Pages visited and time spent on the Site
  • Interaction with our marketing materials

C. Information from Third Parties
We may also collect information about you from third-party sources, such as:

  • Social media platforms (e.g., Instagram, Facebook)
  • Advertising partners
  • E-commerce and payment processors

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2. How We Use Your Information

‍We use the information we collect for the following purposes:

  • Service Delivery: To process your orders, manage your account, and provide customer support.
  • Personalization: To customize and improve your experience on our Site, including personalized product recommendations and marketing content.
  • Marketing and Promotions: To send promotional emails, newsletters, and special offers (you may opt-out of these communications at any time).
  • Analytics: To analyze user activity and trends to improve the Site and Services.
  • Legal Compliance: To comply with applicable laws and regulations or respond to legal requests and investigations.
  • Fraud Prevention: To protect against fraudulent, unauthorized, or illegal activities.

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3. Sharing Your Information

A. Service Providers
We may share your personal information with third-party service providers who assist us in operating the Site and Services, including:

  • Payment processors
  • Shipping and fulfillment partners
  • Marketing and advertising platforms (e.g., Google Analytics, Facebook Ads)
  • Customer service platforms

These providers are only permitted to use your data to perform services for us and are required to protect your data in accordance with applicable laws.

B. Legal and Compliance
We may disclose your personal information:

  • To comply with legal obligations (e.g., in response to a subpoena, court order, or other legal process)
  • To protect our rights, property, or safety, and the rights, property, or safety of our users or others
  • To investigate or prevent illegal activities or suspected fraud

C. Business Transfers
In the event of a merger, acquisition, or sale of Kosmik Brands, your personal information may be transferred to the acquiring entity.

D. With Your Consent
We may share your personal information with third parties when you have provided explicit consent.

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4. Cookies and Tracking Technologies

‍We use cookies, tracking pixels, and similar technologies to enhance your browsing experience and collect information about how you interact with our Site. These technologies help us:

  • Recognize your device and improve the Site’s functionality
  • Track your interactions for personalized advertising
  • Analyze traffic and performance on the Site

You may manage cookie preferences in your browser settings. However, disabling cookies may limit some functionalities of the Site.

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5. Data Security

‍We take the security of your personal information seriously and employ reasonable technical, physical, and administrative measures to protect it from unauthorized access, disclosure, or destruction. While we strive to protect your data, no security system is completely infallible, and we cannot guarantee absolute security.

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6. Retention of Your Information

‍We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. If you wish to have your personal information deleted, please contact us at the email provided below, and we will process your request in compliance with applicable regulations.

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7. Your Privacy Rights

‍A. Access and Correction
You have the right to access the personal information we hold about you and request corrections or updates to it.

B. Deletion
You may request that we delete your personal information, subject to certain legal exceptions.

C. Opt-Out of Marketing Communications
You can opt-out of receiving promotional emails and newsletters by clicking the "unsubscribe" link in those emails or by contacting us directly. Please note that even if you opt-out of marketing communications, we may still send you transactional and service-related emails (e.g., order confirmations).

D. Do Not Sell My Personal Information
Kosmik Brands does not sell your personal information to third parties. If this practice changes in the future, we will update this policy and provide an opt-out mechanism.

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8. California, Colorado, Connecticut, Utah, and Virginia Privacy Rights

‍Residents of California, Colorado, Connecticut, Utah, and Virginia have additional rights regarding their personal information, including:

  • The right to request access to the specific personal information we have collected.
  • The right to request the deletion of personal information (subject to legal exceptions).
  • The right to opt-out of the sale or sharing of personal information (where applicable).
  • The right to non-discrimination for exercising privacy rights.

To exercise these rights, please contact us at the email provided below.

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9. Third-Party Links and Services

‍Our Site may contain links to third-party websites or services that are not operated or controlled by Kosmik Brands. This Privacy Policy does not apply to those third-party websites, and we are not responsible for their content or privacy practices. We encourage you to review the privacy policies of any third-party sites you visit.

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10. Changes to This Privacy Policy

‍We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. When we make changes, we will post the updated Privacy Policy on this page and update the "Effective Date" at the top. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

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11. Contact Us

‍If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact us at:

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Email: privacy@kosmikbrands.com
Mailing Address: Kosmik Brands 700 W 18th St Edmond Oklahoma 73013 United States

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This Privacy Policy is designed to help you understand your rights and how we handle your personal information. Your trust is important to us, and we are committed to safeguarding your privacy.

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